Birmingham East and North Primary Care Trust and Heart of England Foundation Trust.

Citation InformationBaker, G.R., A. MacIntosh-Murray, C. Porcellato, L. Dionne, K. Stelmacovich and K. Born. 2008. "Birmingham East and North Primary Care Trust and Heart of England Foundation Trust." High Performing Healthcare Systems: Delivering Quality by Design. 27-64. Toronto: Longwoods Publishing.
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------------------------------------------------------------------------------------------- Highlights of recent achievements In 2005 and 2006 the Birmingham East and North Primary Care Trust (BEN PCT) was short-listed for the Health Service Journal award for Primary Care Trust of the Year (Health Service Journal Awards 2005, 2006).

BEN PCT's orthopaedic triage service won the Health Service Journal's access award in 2005 for its work in managing referrals to orthopaedics in primary care settings, decreasing patient waits and increasing patient satisfaction and access (Health Service Journal Awards 2005).

BEN PCT changed from the worst-performing area in the country for over-prescription of antibiotics to winning an award from the Royal Pharmaceutical Society for its achievement in reducing prescribing levels (Birmingham East and North Primary Care Trust 2006b).

Good Hope Hospital's redesign of its vascular surgery clinic and community leg ulcer service won the National Health Service (NHS) Innovation Award for Service Delivery in 2004 and the Healthcare IT Effectiveness Award's Best Use of IT in the Health Service and Best Innovative Use of Technology awards in 2005 (Healthcare IT Effectiveness Awards 2005). The Heart of England Foundation Trust (HEFT) won the Acute Care Trust of the Year award in 2006 (Health Service Journal Awards 2006).

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