Wednesday, March 19, 2008

Bird Flu Speculation: Inaccurate Media Reporting

From Toronto's East General Hospital

Toronto, Ontario – March 19, 2008 Toronto East General Hospital (TEGH) is concerned about inaccurate media speculation and reporting regarding human cases of avian flu. TEGH has no reason to speculate that any patients in the hospital have avian flu.

Toronto is experiencing steadily increasing cases of seasonal flu in the community. For example, during the week of March 2 to 8, 2008, there were 47 new cases of seasonal flu (not avian flu) in Toronto. Although TEGH has effectively responded to an increased number of patients with seasonal flu-like symptoms, including those from other facilities experiencing seasonal flu outbreaks, the hospital has no reason to believe that any patients at TEGH have H5N1 avian flu.

Furthermore, media reports are indicating that the individuals suspected to have avian flu had recently traveled to Bangladesh. It is important to clarify that, according to the World Health Organization, there have been no reported human cases of H5N1 avian flu in Bangladesh.

TEGH has a comprehensive screening program to identify patients who present with potential respiratory illness. The hospital is proud of our record in identifying such individuals. Effective identification enables TEGH to provide appropriate treatment, to utilize respiratory precautions and to protect staff and others. We are confident that no staff, patients or visitors have been inadvertently exposed to seasonal influenza at TEGH.

We wish to reassure the public that the hospital is safe and that there is no reason for anybody who has visited the hospital to be concerned. All services, including scheduled procedures, continue to be fully available. We do not anticipate a need for any reduction in service or visitation restrictions.

Matthew Anderson appointed Chief Executive Officer

Toronto Central Local Health Integration Network gets new boss.


Mr. Anderson has served as Executive Lead for the Toronto-based, 13 organization Shared Information Management Services (SIMS) Partnership which has been identifying, planning and implementing joint information, safety and process improvement initiatives that are contributing to a coordinated and integrated health care delivery system. Good beginnings. Click here.

NEW. the Centre for the Advancement of Health Innovations

OTTAWA, March 17 /CNW Telbec/ - The Conference Board of Canada and the Canadian Health Industries Partnership (CHIP) have reached an agreement to jointly create the Centre for the Advancement of Health Innovations (CAHI).

The new centre will build on the resources, talent, and commitment of the Conference Board and CHIP to make Canada a world leader in the development and commercialization of health innovations.CAHI will adopt a global perspective in identifying and exploring the applicability of best practices to Canada and Canadian industries. To this end, the centre will have an International Advisory Panel chaired by Henry Friesen, founding president of the Canadian Institute of Health Research and founder of CHIP. This panel will be made up of world leaders in health innovation who bring with them a vast wealth of experience and knowledge. The inaugural meeting of this policy centre will take place on March 31-April 1, 2008 in Toronto.

The co-chairs are Dr. Calvin Stiller, Chair of Genome Canada and Mark Lievonen, President of Sanofi Pasteur Limited and Chair of CHIP.

The Conference Board of Canada (CBoC) is widely recognized as Canada's foremost independent, not-for-profit research organization specializing in economic trends, public policy, and organizational performance.

The Canadian Health Industries Partnership (CHIP) is a legally constituted not-for-profit organization that provides a forum to enable governments, academia, and leaders of Canada's industrial health innovation sector to collaborate in exchanging perspectives, discussing and developing recommended strategy directions and policy options on health innovation.

Tuesday, March 18, 2008

First-ever national guidelines to assist and support healthcare providers in the disclosure of adverse events to patients and their families

March 18, 2008: TORONTO -- The Canadian Patient Safety Institute (CPSI) and the Disclosure Working Group today released the first-ever national guidelines to assist and support healthcare providers in the disclosure of adverse events to patients and their families. Experts from organizations representing physicians, nurses, pharmacists, healthcare providers, patients and others created the Canadian Disclosure Guidelines through nearly two years of collaborative effort.

"A focus on patient safety is now emerging in Canada in an effort to learn from and take coordinated action to reduce preventable harm and death," said CPSI Chief Executive Officer Philip Hassen. "CPSI has been pleased to provide coordination, leadership and funding support to the Disclosure Working Group, whose tireless efforts to develop the guidelines have resulted in an important tool for supporting open and transparent communication between providers and patients."

"The Canadian Disclosure Guidelines are intended to assist and support the development and implementation of disclosure policies, practices and training methods. They represent a commitment to the patient's right to be informed if they are involved in an adverse event, by promoting a clear and consistent approach to disclosure, emphasizing inter-professional teamwork, and supporting learning from adverse events."

"The guidelines build on various patient safety initiatives currently underway across Canada," said Working Group chair Brent Windwick. "Through them, we hope to encourage healthcare providers to develop or enhance their disclosure policies and practices by incorporating the core elements, but in ways that are adapted to their respective needs."

For patients and their families, the guidelines stress the importance of providing an apology, timely information and access to further health care, designating a knowledgeable and familiar staff member to provide practical and emotional support, and assisting patients in accessing additional provider and personal supports.

"Things can happen with any type of treatment or care, but when they do, disclosure is very important," said Working Group member and Patients for Patient Safety Canada member, Katharina Kovacs Burns. "As stressful as this may be for healthcare providers, who are the ones disclosing, as well as the patients and families who get the news, apologies are always appreciated. Apologies are a sign of caring, compassion and empathy, not guilt or blame."

For healthcare providers, the guidelines present clear expectations on what should be done to disclose information and assist patients and their families when harm occurs. The guidelines also promote the adoption of a variety of strategies to make organizational and professional supports available to providers, as well as discourage speculation or attribution of blame.

"Adverse events affect thousands of patients every year in Canada," said Working Group member and registered nurse Carolyn Hoffman. "These guidelines support frontline staff and senior healthcare leaders as they enter into timely disclosure conversations with their patients. Open and honest communication following an adverse event helps everyone to learn what happened and what may prevent the same thing from ever happening again."

"Patients are treated and healed through a relationship with their healthcare providers that is based on trust and respect," said Working Group member Dr. Ward Flemons. "When adverse events occur, that relationship is at risk. Timely, truthful and transparent disclosure can re-establish patient/provider trust and is always the right thing to do."

Sunday, March 16, 2008

Government of Canada announces 11 new Centres of Excellence for Commercialization and Research

World-class centres will share $163 million to move discoveries out of the lab and onto the marketplace


OTTAWA, Feb. 14 /CNW Telbec/ - The Honourable Jim Prentice, Minister of Industry, today announced $163 million to establish 11 new Centres of Excellence for Commercialization and Research (CECRs). These centres will share $163 million to pursue major discoveries and bring them to the marketplace over the next five years.

"Today's announcement marks a milestone in Canadian research history," said Minister Prentice. "The technologies, therapies, services and products generated by these new centres will help improve the well-being of all Canadians while positioning Canada at the forefront of priority research areas. As we stated in our Science and Technology Strategy, this Government is committed to encouraging these exciting, multidisciplinary partnerships between the private, academic and public sectors."

The 11 CECRs and their funding amounts are:

- Advanced Applied Physics Solutions, Inc. (AAPS), Vancouver, BC--$14.95 million

- Bioindustrial Innovation Centre (BIC), Sarnia, ON--$14.95 million

- Centre for the Commercialization of Research (CCR), Ottawa, ON--$14.95 million

- Centre for Drug Research and Development (CDRD), Vancouver, BC--$14.95 million

- Centre of Excellence in Personalized Medicine (CEPM), Montreal, QC--$13.8 million

- Centre for Probe Development and Commercialization (CPDC),Hamilton, ON--$14.95 million

- Institute for Research in Immunology and Cancer/CECR in Therapeutics Discovery (IRICoR), Montreal, QC--$14.95 million

- MaRS Innovation, Toronto, ON--$14.95 million

- The Prostate Centre's Translational Research Initiative for Accelerated Discovery and Development (PC-TRIADD), Vancouver, BC--$14.95 million

- Pan-Provincial Vaccine Enterprise (PREVENT), Saskatoon, SK--$14.95 million

- CECR in the Prevention of Epidemic Organ Failure (PROOF), Vancouver, BC--$14.95 million

More information on each Centre is provided here:
Networks of Centres of Excellence

Thursday, March 13, 2008

The Clinic At Wal-Mart” To Open In Atlanta, Little Rock And Dallas Supercenters






First newly-branded clinics will offer quality medical care with help from local hospital systems

Click here to download the fact sheet

BENTONVILLE, Ark., Feb. 7, 2008 – Wal-Mart today announced that its first co-branded in-store clinics will open in Atlanta, Little Rock and Dallas under “The Clinic at Wal-Mart” brand. These clinics – the first of which is expected to open in April – will be connected to their communities via local hospitals that Wal-Mart’s customers already know and respect.

Today’s announcement is the first step towards opening 400 co-branded convenient clinics by 2010 and further proof of Wal-Mart’s commitment to providing affordable, accessible solutions to America’s healthcare challenges. Wal-Mart expects “The Clinic at Wal-Mart” to become synonymous with quality healthcare at affordable prices, provided by trusted, local providers.

Wal-Mart has signed a letter of intent to work with RediClinic, LLC and local hospital systems to open co-branded walk-in clinics in 200 Wal-Mart Supercenters. Wal-Mart has also signed a letter of intent to partner directly with St. Vincent Health System, a part of the Catholic Healthcare Initiatives system, to open four co-branded clinics in Little Rock.

“We know that America’s healthcare challenges are larger than any one corporation, but we’re committed to doing our part to expand access to quality, affordable healthcare – our commitment to partnering with local hospital systems is evidence,” said Dr. John Agwunobi, Wal-Mart’s senior vice president and president, health and wellness. “Throughout our convenient clinics pilot, customers told us that we are providing a service that benefits their communities. We are confident that our new model of partnership with hospital systems will provide access to quality healthcare services for folks who don’t want to wait in a busy emergency room or can’t get in to see their physician.”

“The Clinic at Wal-Mart, owned and operated by St. Vincent Health System” is expected to open in Little Rock by the end of April, as will “The Clinic at Wal-Mart owned and operated by RediClinic” in association with a local hospital system in Atlanta. By the summer of 2008, Wal-Mart also expects to open co-branded clinics with RediClinic and a local hospital system in Dallas.

“Our vision of the future is to transform healthcare for our community,” said Peter Banko, St. Vincent Health System’s president and chief executive officer. “We work every day towards that vision and the clinics that we will operate in Wal-Mart Supercenters will be a great solution for patients who come to us for health and healing.”

“Wal-Mart Supercenters are a great venue for RediClinic and its healthcare system partners because there are millions of customers in these stores every day who need easier access to the high quality, affordable healthcare that we provide,” said Web Golinkin, chief executive officer of RediClinic, LLC.

The Clinics at Wal-Mart will offer a limited set of affordably-priced Get Well and Stay Well services. Each clinic will operate seven days a week and feature a consistent, innovative design. They will also feature prominent signage in keeping with Wal-Mart’s price transparency promise -- a key aspect that requires operators to post pricing for the services and treatments offered so patients know what their costs will be up front.

With data showing that 55 percent of its in-store clinic patients are uninsured, Wal-Mart is committed to enhancing the efficiency and effectiveness of our health care system by working with operators who provide a specific set of services to adults and children over age two, including:
  • Treatment of common ailments such as sore throats, sinus infections, earaches, and bladder infections.
  • Preventive care, including health screenings, medical tests, vaccinations, and basic physical exams.
  • Standard electronic medical records for clinic patients that eliminate the need for paper records via an electronic records platform employed by all new clinics operating in Wal-Mart stores.
  • Patient care delivered by licensed, certified providers who diagnose, treat, and when appropriate, prescribe medications.
To further increase the affordability of their services, The Clinics at Wal-Mart operated by both RediClinic and St. Vincent plan to accept health insurance plans including Aetna, Humana, Blue Cross Blue Shield and others.

For more information on Wal-Mart’s convenient clinic initiative and The Clinics at Wal-Mart, visit www.walmart.com/clinics.

About Wal-Mart Stores, Inc. (NYSE: WMT)
Wal-Mart Stores, Inc. operates Wal-Mart discount stores, Supercenters, Neighborhood Markets and Sam’s Club locations in the United States. The Company operates in Argentina, Brazil, Canada, China, Costa Rica, El Salvador, Guatemala, Honduras, Japan, Mexico, Nicaragua, Puerto Rico and the United Kingdom. Wal-Mart serves more than 176 million customers weekly in 14 markets. The Company’s securities are listed on the New York Stock Exchange under the symbol WMT. For more information: www.walmartfacts.com.

About RediClinic LLC
Since 1989, RediClinic (formerly known as InterFit Health) has provided people with easy access to high-quality, affordable healthcare services. Today the company is the largest independent convenient care operator in the United States, and its RediClinic Services unit is a leading provider of health-related events that are implemented in retail outlets and employer worksites nationwide. For more information, visit www.rediclinic.com.

About St. Vincent Health System
St. Vincent Health System, founded in 1888, is one of Arkansas’ leading health systems. It is comprised of four hospitals, a network of primary care clinics, a home health agency and numerous other ventures and entities. St. Vincent Infirmary Medical Center, an acute care facility, licensed for 615 beds, located in Little Rock, serves as the hub of the health system. Other St. Vincent hospitals include St. Vincent Doctors Hospital, licensed for 252 beds, in Little Rock; St. Vincent Medical Center/North, licensed for 69 beds, in Sherwood; and St. Anthony’s Medical Center, licensed for 35 beds, in Morrilton. St. Vincent Health System, with more than 2,800 employees and affiliations with more than 650 physicians, is sponsored by Catholic Health Initiatives. Catholic Health Initiatives is a national not-for-profit health care network. For more information, visit www.StVincentHealth.com.

Cleveland Clinic Collaborates With Google to Enhance Patients’ Healthcare Experience

Cleveland Clinic is collaborating with Google to pilot features and services of a new health offering. The Google offering, not yet publicly available, will assist providers to create a new kind of healthcare experience that puts patients in charge of their own health information.

Today, more than 100,000 Cleveland Clinic patients benefit from Cleveland Clinic’s electronic personal health record (PHR) system called eCleveland Clinic MyChart®. The pilot, an invitation-only opportunity offered to a group of Cleveland Clinic PHR users, plans to enroll between 1,500 and 10,000 patients.

It will test secure exchange of patient medical record data such as prescriptions, conditions and allergies between their Cleveland Clinic PHR to a secure Google profile in a live clinical delivery setting. The ultimate goal of this patient-centered and controlled model is to give patients the ability to interact with multiple physicians, healthcare service providers and pharmacies.

"Patients are more proactively managing their own healthcare information," said C. Martin Harris, M.D., Chief Information Officer, Cleveland Clinic. "At Cleveland Clinic, we strive to participate in and help to advance the national dialogue around a more efficient and effective national healthcare system."

"Utilizing Cleveland Clinic’s PHR expertise, this collaboration is intended to help Google test features and services that will ultimately allow all Americans (as patients) to direct the exchange of their medical information between their various providers without compromising their privacy," he added.

The pilot will eventually extend Cleveland Clinic’s online patient services to a broader audience while enabling the portability of patient data so patients can take their data with them wherever they go — even outside the Cleveland Clinic Health System.

"We believe patients should be able to easily access and manage their own health information," said Marissa Mayer, Vice President, Search Products and User Experience, Google. “We chose Cleveland Clinic as one of the first partners to pilot our new health offering because as a provider, they already empower their patients by giving them online tools that help them manage their medical records online and coordinate care with their doctors."

By integrating with the Google platform, Cleveland Clinic is helping create national access to electronic medical records at no cost to the user or provider. The integration between the two systems will help deliver:

* National Access — A more efficient and effective healthcare system driven by a working interoperability model that moves electronic medical records from a closed model to one that is open and connected.


* Consumer Empowerment — A secure patient-centric, consumer-driven tool that will provide each consumer increased control of their medical care, without compromising their privacy. This will empower patients to actively manage their overall health.


* 24/7 Access/Portability — A web portal with 24/7 access, capable of providing the consumer with an opportunity to actively engage in their health care, heightening the importance of quality care and service by providers.

"The partnership with Google is an example of true innovation in health care which brings value to patients and providers," said Delos M. "Toby" Cosgrove, MD, President and Chief Executive Officer, Cleveland Clinic, and member of the Google Health Advisory Council. “As the volume of medical information available to patients increases, it becomes more important for doctors and patients to use this information in a way that empowers the patient to be more collaborative with their care providers."

Doctors demand action on private health insurance

TORONTO, March 12 /CNW Telbec/ - Canadian Doctors for Medicare today called on the federal and provincial governments to immediately take all necessary steps to stop the spread of private health insurance for medically necessary services in British Columbia.

"The recent exposé that Acure Health Corp is selling 'Medical Access Insurance' for services already covered under Medicare undermines the public
health care system to the detriment of the vast majority of Canadians, and contravenes the Canada Health Act", said Dr. Danielle Martin, Chair of Canadian Doctors for Medicare.

"It is illegal in British Columbia to sell private duplicate insurance for services already covered by MSP. If it turns out that ACURE has been
collecting illegal insurance premiums, the money should be returned to the consumers," said Dr. Martin.

"It's not ethical to collect illegal payments from unsuspecting patients," said Dr. Bob Woollard, a CDM Board member and head of Family
Medicine at the University of British Columbia. "If it turns out that opted in physicians are unaware that they have been collecting private insurance payments from Acure for MSP insured services, they, too, should return their fees," added Dr Woollard.

"Those who think private health insurance is a panacea for our system should take a look at the Australian experience. The major beneficiaries there have been higher income Australians, private insurance companies, private hospitals and medical specialists - and not the wider Australian community," said Dr. Martin.

In a 2004 study, Leonie Segal of Monash University`s Centre for Health Economics found evidence that Australia's heavily subsidized private system has been "wasteful, inefficient and inequitable". The estimated cost of government policies to support it total more than $2,500 million. Among Segal's findings:

- Private insurance has been largely ineffective and inefficient as a
means of taking pressure off the public system
- Competition for physicians and nurses may make it harder for public
hospitals to meet patient needs
- Where a private system runs alongside a universal public system,
private hospitals have no incentives to provide a full range of
services, thus they can focus on more profitable services

"There is a concerted campaign by the proponents of commercialized care to ignore this type of evidence and try to convince Canadians that private health insurance is the way out of Canada's health care 'challenges'," said Dr. Martin. "The only way to do that is to keep plugging the suggestion that the system is failing, and that it is in 'crisis'. Yet despite its challenges, the evidence shows that a universal single payer system is fairer and more cost-effective than other ystems of providing care, and is massively supported by Canadians."

In its 2006, in its discussion paper "It's About Access", the Canadian Medical Association reviewed all the evidence and found:

- Private insurance for medically necessary physician and hospital services does not improve access to publicly insured services
- Does not lower costs or improve quality of care
- Can increase wait times for those who are not privately insured; and
- Could exacerbate human resource shortages in the public system.

Last year the Canadian Centre for Policy Alternatives released a study showing how successful initiatives in team-based care in B.C., Alberta, Saskatchewan and Ontario have produced dramatic cuts in waiting times for surgery, which can undoubtedly be emulated across the country.

"This is where the focus should be," said Dr. Martin, "not on trying to decimate our current system, which Canadians are justifiably proud of, so that insurance companies and private hospitals can increase their profits at the expense of average Canadians."

For further information contact:
Dr. Danielle Martin, Board Chair, Canadian Doctors for Medicare, (416) 351-3300

Health insurance company under fire

Calgary firm's policy called queue-jumping

Michelle Lang, Calgary Herald

Published: Wednesday, March 12, 2008

A Calgary company selling private medical insurance is at the centre of controversy in British Columbia, where critics claim it encourages patients to circumvent surgical waiting lists.

The government is investigating whether the service is even allowed under provincial law.

Acure Health Corp. offers insurance plans that send patients to a private clinic if they face a wait longer than 45 days in the public health system for a wide range of procedures -- from cataract surgeries to heart operations. The company sells the packages in B.C., Alberta and three other provinces.

The B.C. Ministry of Health said this week it's probing whether the company's services are permitted under the province's Medicare Protection Act, which prohibits most private medical insurance schemes.

The B.C. New Democrats and Alberta-based Friends of Medicare, meanwhile, say the insurance plan amounts to so-called queue-jumping for wealthy patients.

"It's another chink in the armour in terms of protecting public health," said Suzanne Marshall, executive director of Friends of Medicare.

"It's offering those who can afford it an alternative when those needs should be met by the public system."

But officials with Acure Health defended their insurance plan Tuesday, saying it's in compliance with all legislation. They also argued their patients are not queue jumping because the company takes its clients out of the public system for service at private clinics.

"You don't get involved with a program like this without making sure you comply fully with provincial and federal legislation," said Jim Irwin, a vice-president with Acure Health.

"We obey the law of the land."

Legislation in B.C., Alberta and several other provinces prohibits private insurance for medically necessary services. The law may, however, allow patients to buy insurance when the procedure is performed outside of their home province or when their surgeon has left the public health system.

Acure Health said the company ensures it is operating in accordance with legislation by sending patients with claims to private clinics in other jurisdictions for treatment.

Alberta Health officials said Tuesday this practice appears to be in compliance with provincial laws.

"Things that go on outside of Alberta, we have no control over," said Howard May of Alberta Health.

In B.C., however, ministry officials said they have been reviewing the legality of the company's services for months.

Health Minister George Abbott released a statement saying his department is considering referring the matter to the province's Medical Services Commission, which administers the Medicare Protection Act.

"The ministry has recently received legal advice on this matter and government is now considering our options for moving forward to address the potential concerns," Abbott said in the statement.

Acure Health's Irwin is confident the review won't find any problems with the company's services and said there have not been any issues in other provinces where the plan is sold, including Saskatchewan, Manitoba and Ontario.

mlang@theherald.canwest.com

Tuesday, March 11, 2008

A simple diagnosis to finally learn….

Mr. Jean-Guy Gaudreault, of the Outaouais region, was the first patient of Health Services International.

For that event, Mrs. Lucie Vermette, president of Health Services International, was determined to herself accompany Mr. Gaudreault to Havana. She even stayed in the same hospital ward, to see for herself the quality of care, the cleanliness and the quality of food service. The hospital was very comfortable, with sunny terraces, lawn chairs, and above all, friendly personnel.

In so doing, Mrs. Vermette watched over the well-being of her client. In Mr. Gaudreault’s free time, they even did some sight-seeing together.

Mr. Gaudreault went to Havana simply for a diagnosis. He had some serious symptoms: recurrent violent headaches and severe digestion problems. But here in Quebec doctors found nothing wrong. He was deeply worried. Both of his sisters had died of cancer and Mr. Gaudreault wanted to know what to expect.

Several Cuban specialists put him through a series of tests and finally found a minor bacterial infection in his stomach.

Mr. Gaudreault returned from Havana reassured about his health condition, with a simple prescription to be filled.

When heard from last, Mr. Gaudreault said that he is relieved to be freed of his headaches and is happy to finally feel in better health.

He does not regret for a moment his brief stay in Cuba and recommends to anyone who has health problems to take steps to regain good health and to be freed from worry.


Source : Health Services International